Driver requirements:
The minimum age to rent a car is 19 years.
Young driver supplement applies to drivers under the age of 25.
There's no maximum age. A senior driver fee applies to drivers over the age of 71.
The driving licence must have been issued by the authorised authorities at least 1 year(s) prior to the date of the start of the rental. A driving license printed with a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc.) must be supplemented by an international driving licence.
Driving licences issued in the following country(s): Uk, EU countries will be accepted. Driving licences issued by all other countries must be accompanied by the International Driving Licence (LIC).
Please note that the international driving license is valid only if accompanied by a normal driving license.
To pick up the car, the following documents are required: passport, valid driver's license, credit card in the name of the main driver, reservation voucher.
Security deposit:
Reimbursable security deposit
The deposit will be blocked on the customer's credit card until the end of the rental period. The exact amount of the deposit is calculated at the time of withdrawal because it depends on the vehicle.
Credit cards accepted with the first and last name of the main driver printed:
Visa Credit
MasterCard Credit
Are not accepted:
- Someone else's card (including family members)
- Any virtual payment (e.g. Google pay, Apple pay, etc...)
- American Express Credit
- Master
- Money
- Any prepaid card
- Money Club
Payment terms:
This section refers only to payment; a credit card may be required for the security deposit.
Credit cards accepted with the first and last name of the main driver printed:
Visa Credit
MasterCard Credit
Debit cards accepted with the first and last name of the main driver printed:
Visa Debit
MasterCard Debit
Are not accepted:
- Someone else's card (including family members)
- Any virtual payment (e.g. Google pay, Apple pay, etc...)
- American Express Credit
- Master
- Money
- Any prepaid card
- Money Club
Please note: If you pay with Visa Debit, MasterCard Debit, a credit card is required for the security deposit.
Protection and insurance:
Insurance included
- Coverage for collision with franchise
In case of damage to the bodywork, you will have to pay an amount of damage that does not exceed the deductible (the other parts of the vehicle are not covered).
If the vehicle is stolen, you will have to pay an amount that does not exceed the amount of the deductible.
- Civil Responsibility (TPL)Limit: € 500000.00
Mandatory coverage for injury and damage that may cause others while driving the vehicle
Optional insurance:
- SERVICE GOLD COMPLETE – 26,50€ PER DAY
- Zero deductible - eliminates financial liability in case of damage to the vehicle.
- Protection against theft or attempted theft (does not include objects left inside the vehicle).
- Protection on the windscreen and other windows.
- Protection for tires (excluding cases of irresponsible driving)
- Protection for headlights
- Travel Assistance Plus
- TRAVEL ASSISTANCE PLUS - 5€ DAY
- Transport of return customers to Rent-a-Car or hotel in case of accident or breakdown.
- Towing the vehicle.
- Change of flat tire.
- Loss of key/key closed inside the car.
- Running out of battery.
- Run out of fuel or change fuel.
NOTE: Travel assistance does not include damage to the vehicle or keys.
Rental conditions:
The price includes:
Cancellation up to 48 hours before the raisingwith penalty of 25% of the reservation amount, after this period penalty of the total amount of the reservation.
Unlimited mileage, Collision Coverage (with deductible), Theft Protection (with deductible),Civil Liability (TPL), Airport Tax, State Tax.
Extras and Optional Services:
Special equipment available: Baby seat (up to 1 year old), Child seat (2-4 years old), Lifting seat (4-10 years old). Prices for the extra services are displayed on the booking page.
Additional drivers up to 3 are allowed.
There is an additional fee for each driver.
Additional underage drivers are subject to young driver and additional driver supplements. When lifting the vehicle, all drivers must be present and must produce valid documentation.
Some additional drivers are subject to the additional driver charge as well as the young driver or senior driver supplement.
Fuel policy:
The vehicle is supplied with a full tank of fuel and must be returned with the same amount to avoid additional costs.
In case you do not receive the vehicle with the deposit full, you must return it with the same amount you received.
Rental period:
The maximum rental period per contract is 45 days. If the customer would like to extend the rental period, they must return to the car rental office at the end of the rental period to sign a new contract.
Working hours:
Out-of-hours service is available on request and for an additional fee. The period of time, during opening hours, during which the vehicle is still guaranteed to the customer if the customer arrives late for the withdrawal (grace period) is 60 minutes.
Withdrawal & Return
Working hours:
Mon: 08:00 - 19:59
Thu: 08:00 - 19:59
Wed: 08:00 - 19:59
Thu: 08:00 - 19:59
Fri: 08:00 - 19:59
Sat: 08:00 - 19:59
Sun: 08:00 - 19:59
Airport Rental:
If you have a reservation for Madeira Airport, rent a car will pick you up at the airport arrivals, our meeting point is at the exit, you should pay attention to our van with advertising from FunchalDrive that passes 20 in 20 minutes, the rental and contract of the car is made at our counter, outside the terminal.
